Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, leather, glass, rubber, anodized aluminum, stainless steel, and more. However, materials like PVC or vinyl should be avoided as they release harmful fumes when engraved.
Regular maintenance includes cleaning the laser lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Refer to the user manual for detailed instructions and a maintenance schedule.
First, check the power supply and connections. Ensure the laser tube is functioning and the water cooling system is operational. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team.
The price of our laser engraving machines varies depending on the model, power, and features. Entry-level models start at $1,500, while high-end industrial machines can cost up to $10,000 or more. Contact our sales team for a detailed quote.
Delivery times vary based on your location and the model ordered. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available for an additional fee.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for six months. Extended warranty options are available for purchase.
Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, AutoCAD, and LightBurn. We also provide proprietary software for ease of use and advanced functionality.
Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving speeds up to 500mm/s, and working areas from 300x200mm to 1300x900mm. Visit our product pages for detailed specifications.
Yes, certain components like the laser tube, engraving bed, and software can be upgraded. Contact our support team to discuss upgrade options compatible with your machine model.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new users. Additionally, our customer support team is available to assist with any questions or issues.
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